Emich Automotive customer reviews

Nearly two decades of Front Range drivers sharing their Emich experience

When a dealership group has been in the same market for close to 20 years, the reviews tend to tell a consistent story. At Emich Automotive Group, that story is about a team that stayed honest through the deal, a finance process that did not have surprises at the end, and service advisors who communicated clearly and followed through. It is the kind of thing you can only build by operating the same way, store after store, year after year.

Emich Volkswagen has held the top spot in Colorado's VW segment throughout that run, with both VW stores rated highest in their segment locally. Emich Kia and Emich Chevrolet carry the same family-owned approach across their respective brands. Whether customers are visiting for the first time or coming back for their third vehicle, the experience is designed to feel the same: straightforward, respectful, and genuinely worth the drive.

Take a look at what Colorado drivers are saying about their time with us. When you are ready to visit, you will have a good idea of what to expect at any Emich store. And if you have already bought from us, we would love to hear from you too; your honest feedback is how we keep getting better.


Had a great experience at any of our stores and collision center? Let others know by leaving a review.


Review from Bryan
Bryan
9/14/2026
Great experience and customer service. Enjoyed working with Cliff and I was impressed with his attention to detail.
Review from Miguel Banuelos
Miguel Banuelos
9/14/2026
Took our Corvette in for an oil change and left with a new truck for our fleet. Michael greeted me as soon as I entered the showroom. I explained to him that I wasn’t looking to buy a vehicle that same day, but I was interested in looking into trading in my Silverado for a new Colorado. They didn’t make me feel pressured into doing anything I didn’t want to. They paid high dollar amount for my truck and this allowed for me to be able to trade in my vehicle for a new Colorado 2026 ZR2. Thank you to the rest of the team for making this a seamless process, I will be coming back for more vehicles down the line. -Miguel
Review from John M
John M
9/12/2026
Great experience buying our new car at Emich Kia. If you can, ask for Noel in sales. Extremely knowledgeable, no pressure and patient. He made it a great experience and we love our telluride
Review from Jeremy McMillen
Jeremy McMillen
9/12/2026
I couldn’t be more happy with my car purchase here. Goose was super helpful with my questions, and everything was straight forward, no BS. Thanks again!
Review from Mark Gardinier
Mark Gardinier
9/11/2026
Great teamwork with several salespeople with a very busy dealership. Always someone to cover and not leaving you felt ignored.
Review from Tim Jackson
Tim Jackson
9/11/2026
Emich Kia offers a talented and experienced professional staff who are clearly positioned to deliver state of the art customer satisfaction, meet deadlines, communicate effectively and exceed buyer expectations. I've visited and worked with many new car dealerships over the years. This store is state of the art, conveniently situated, meticulously clean, and equipped with the most modern and sophisticated technology and expertise. Every new car dealership should be so well positioned and ready.
Review from Jim Brown
Jim Brown
9/10/2026
I ran over a curb stop in a parking lot with my EV6. Insurance company wanted me to use an independent shop for the work. I insisted on having Emich Kia, my selling dealership, do it. Glad I did! Turns out there was hidden damage to the electronics in the front bumper requiring their expertise. Got the car back earlier than expected, fixed right and freshly washed. Yahoo Emich KIA!
Review from Tim Odette
Tim Odette
9/10/2026
I had a great experience! Everyone is so friendly and helpful. Roger always takes time to ask how I am and what's new. He explains what needs to be done, provides estimated cost & timeframe.
Review from Mack Maschmeier
Mack Maschmeier
9/9/2026
Super friendly. Straightforward service with thorough analysis. I really appreciate the step-by-step video walking through potential service issues. I wish all auto repair shops at customer service this good.
Review from Helena Walsh
Helena Walsh
9/9/2026
Matt and Chris made it happen. We wanted to buy out my daughter’s lease on her Tiguan. We were looking at options. Her mileage was high and she loved the car. So she went to see Matt first. He assured her that they could take care of it and keep her payment the same or less. Chris then stepped in on the financing. He walked her through how the buy out worked and helped create a lower monthly payment. Chris had everything put together within an hour. If you’re considering a new VW. Check in with Matt for car and Chris for financing. 😊❤️
Review from Lupita Ramos
Lupita Ramos
9/9/2026
Overall 10/10 great experience!! Goose was super helpful in finding my ideal car! They are very honest and don’t try to upsell you which I really appreciated. The process was very smooth and easy. I would gladly come back in the future!
Review from Asher Henry
Asher Henry
9/7/2026
We've previously purchased a car here and used to always service our vehicles here. After moving north of Denver we started going to a different VW dealership for service and every time we went we either had scheduling issues or timing issues or something silly. Recently we had a power train warning come up on our ID.4 and tried to take it to our normal service provider and we had our normal scheduling issues with them (even after booking online and talking to them on the phone). We decided to book with Emich even though its 45 minutes away. Within MINUTES of booking, they texted me to confirm, coordinate, and make sure we had details and information. They kept us informed along the way, and had our car fixed faster than expected. I will not go to any other dealership in Denver for service after going to them. They make it easy to spend my money (haha) because they genuinely treat you like they understand that your car is one of your largest expenses.
Review from Frank Mcquown
Frank Mcquown
9/7/2026
the experience was not good at first but then the sales manager Greg made it better so because of Greg I will give a five star
Review from James M
James M
9/7/2026
I had a great experience working with Quinn Zabukovic at Emich Volkswagen. From the beginning, Quinn was very friendly, direct, and transparent throughout the entire process. I really appreciated the time he took to explain the vehicle and walk me through all of its features without ever making me feel rushed. He was professional, knowledgeable, and incredibly patient with all of my questions. I truly appreciated his straightforward approach and the level of service he provided. I would absolutely recommend Quinn to anyone looking for a new vehicle at Emich Volkswagen. Thank you for making my first VW buying experience such a positive one!
Review from Del Schutz
Del Schutz
9/7/2026
No pressure sales, Dustin was wonderful in handling my requests. The dealership made my buying process hassle-free. The finance department did a great job and explaining everything and was prepared before I had arrived..
Review from Japera Oliver
Japera Oliver
9/6/2026
Doug made the car buying process easy not just for me but also for my husband to get his vehicle appraised and leased all in the same day. I say that with a 13 month old running around the dealership. He walked us through everything and was extremely knowledgeable in the product that he his sales. I am beyond grateful to him and the Kia family for getting us into our family car.